Family House is so much more than just an affordable place to sleep. After a long day at the hospital, Family House provides the warmth of a family environment and the companionship of new friends who are experiencing similar situations.
Our three houses are located within close proximity to the major Pittsburgh healthcare facilities and hospitals – including Allegheny Health Network, UPMC, and the VA hospital systems, with grocery stores and restaurants nearby.
Each of the houses is equipped with many of the comforts of home, including:
- Comfortable television lounges, as well as cable television in each guest room
- Wireless internet access and guest computers
- Hair dryers in each room
- Bed and bath linens
- On-site laundry facilities
- Communal kitchens with large cooking and dining areas and individual cubbies for guests to store groceries
- Library areas with ample reading material
- 24-hour security
- Manager on premise at all times
Courtesy shuttles provided by Family House and UPMC operate regularly throughout the morning and early evening. Hard copies of our shuttle schedule are provided at each house.
There is also dedicated transportation that runs between Family House Neville, Family House Shadyside and Allegheny General Hospital. Please ask the house manager for a schedule.
In addition to housing, Family House and our volunteer groups organize activities to offer diversion and entertainment to patients and families. Seasonal holidays, movie nights, pancake breakfasts, spaghetti dinners and similar events are regular features at each Family House. Tickets to area cultural and sporting events are often donated and distributed to guests. Hospital Pastoral and Social Work programs cooperate closely with Family House to ensure that guests receive appropriate emotional and spiritual support.
Note: Family House does not provide medical services, although visiting nurses may come to Family House by appointment. Each patient must have an adult caregiver.
Out of concern for the health of our immunosuppressed guests, Family House does not allow pets in any of its facilities.