About Us

Family House was dedicated on September 27, 1983 and opened its doors to guests on November 13, 1983 with a mission to provide a safe, comforting, and affordable “home away from home” for patients and their families who travel to Pittsburgh hospitals for expert medical care.

To fulfill its mission, Family House offers a room rate at a fraction of what one would pay for a hotel in the Oakland or Shadyside neighborhoods. The peaceful, home-like atmosphere at Family House has been intentionally designed, with complimentary services such as weekday breakfast, transportation, stocked food pantries, and more.

Family House is an essential partner in the region’s healthcare delivery system, serving those who travel long distances, as well as Pennsylvania residents who must travel across the state. Family House’s lodging facility and the services, carried out by its professional staff and volunteer corps, are an essential part of the healthcare journey.